Payment & Security.
This page explains how available payment methods, order totals, transaction authorization and checkout security are handled when you place an order through XEVAEVEK™.
Section 01 · Payment Methods
The payment methods currently available for your purchase are displayed during checkout. Available options may vary depending on location, currency, device, order information and the payment services enabled at the time the order is placed.
Select one of the available methods shown during checkout and follow the applicable instructions to complete your purchase.
Section 02 · Payment Authorization & Verification
Orders may be subject to transaction authorization, identity or payment verification and fraud-prevention review before acceptance or fulfillment.
A bank, card issuer or payment provider may request additional verification, decline a transaction or place a temporary authorization hold. Those decisions and hold periods are controlled by the applicable financial institution or provider.
Section 03 · Checkout Security
Checkout is processed through Shopify together with applicable payment providers using technical and organizational measures intended to protect transaction information.
XEVAEVEK™ does not intentionally store complete credit- or debit-card numbers on its own website systems. Relevant payment information is handled by Shopify and applicable payment service providers.
Section 04 · Prices & Final Order Total
Before payment is submitted, checkout displays applicable product prices, shipping charges, taxes where applicable, discounts and the final order total.
Prices are displayed in United States Dollars (USD) unless another currency is clearly shown. Please review product quantities, shipping information, discounts and final total before completing payment.
Section 05 · Financial-Institution Charges
Your bank, card issuer or payment provider may separately impose foreign-exchange, international-transaction, currency-conversion or similar financial-institution charges.
Such charges are determined by the applicable financial institution and are not charged or controlled by XEVAEVEK™.
Section 06 · Discount Codes & Promotions
Valid promotional or discount codes should generally be entered before checkout is completed. Confirm that the applicable discount appears in your final order total before submitting payment.
Offers may be subject to expiration dates, product eligibility, minimum-purchase requirements, exclusions, usage limits, availability or other conditions associated with the promotion.
Section 07 · Declined, Pending or Duplicate Charges
If a payment is declined, verify your billing information and contact your bank or payment provider where necessary.
A pending amount may represent a temporary authorization rather than a completed charge. If you believe you were charged more than once for the same order, contact us with your order number and relevant transaction information.
Section 08 · Order Confirmation
After an order is successfully submitted, an order confirmation will normally be sent to the email address supplied during checkout.
If you do not receive confirmation, check your spam or junk folder and verify that the email address entered during checkout was correct. You may also contact customer support.
Section 09 · Payment Questions
For checkout or payment questions, email service@xevaevek.com and include your order number where available together with a clear description of the issue.
For security, do not include complete card or online-banking credentials in your message.
Shenzhen Hongqite Network Technology Co., Ltd. · Owner / Legal Representative: Wu Huangjing · service@xevaevek.com · 13049351035 · 9:00 AM – 7:00 PM (China Standard Time, UTC+8)