Privacy Policy

PRIVACY / DATA HANDLING

Your privacy, clearly explained.

This Privacy Policy explains how Shenzhen Hongqite Network Technology Co., Ltd., operating XEVAEVEK™, may collect, use, disclose, retain and protect personal information when you browse our office products, place an order, contact customer support or otherwise interact with our store.

Last updated: September 30, 2026

Section 01 · Scope

This Privacy Policy describes how Shenzhen Hongqite Network Technology Co., Ltd., doing business through the XEVAEVEK™ online store (“XEVAEVEK™,” “we,” “us” or “our”), handles personal information when you visit our website, browse products, place an order, contact Customer Care or otherwise interact with our services.

Section 02 · Information We May Collect

Depending on your interaction with the store, information may include:

  • Name, email address and telephone number where supplied.
  • Billing and shipping addresses.
  • Account information and preferences where account features are available.
  • Order, transaction, return, refund and support information.
  • Information relating to products you purchase or ask about.
  • Device, browser and network information.
  • Approximate location information derived from IP address.
  • Cookie and similar-technology information.
  • Information voluntarily provided when contacting us.

Where electronic payment information is required, relevant information may be processed by authorized payment providers. We do not intentionally store complete payment-card numbers on our own store systems.

Section 03 · How Personal Information Is Used

Personal information may be used to:

  • Process, confirm and fulfill orders.
  • Provide shipment and tracking updates.
  • Respond to customer-service enquiries.
  • Manage returns, refunds and order problems.
  • Prevent fraud and maintain store security.
  • Operate, analyze and improve website functionality.
  • Maintain transaction and accounting records.
  • Comply with applicable legal requirements.
  • Send marketing communications where permitted.

Section 04 · Sharing of Information

Information may be shared where reasonably necessary with service providers involved in operating the store, such as Shopify, payment processors, fulfillment providers, shipping carriers, technology vendors, analytics providers, marketing providers, professional advisers and authorities where disclosure is legally required.

Relevant information may also be disclosed in connection with a business reorganization, acquisition, financing, sale or similar transaction, subject to applicable law.

Section 05 · Cookies & Similar Technologies

Cookies and similar technologies may be used for essential website operation, preference storage, analytics, performance measurement, security, advertising or related measurement where permitted.

Depending on location and store configuration, cookie banners, privacy-choice tools, browser settings or device controls may provide options for managing certain technologies.

Section 06 · Retention & Security

Personal information may be retained for as long as reasonably necessary for purposes such as order fulfillment, transaction records, customer support, dispute handling, fraud prevention and applicable legal requirements.

Reasonable administrative, technical and organizational measures are used to protect personal information.

No internet transmission or electronic-storage method can be guaranteed to be completely secure. Reasonable safeguards are used while recognizing that absolute security cannot be guaranteed.

Section 07 · Privacy Rights & Choices

Depending on where you live, applicable law may provide rights to request access, correction, deletion, portability, restriction, objection, withdrawal of consent or an appeal relating to certain privacy decisions.

Identity verification may be required before completing a privacy request. Promotional emails may be unsubscribed from through the unsubscribe option included in those communications.

Section 08 · Children’s Privacy

Our store is not directed to children, and we do not knowingly collect personal information from children in violation of applicable law.

Section 09 · International Data Processing

Because our company, customers and service providers may operate in different countries, personal information may be processed outside the country where you live.

Where required by applicable law, appropriate measures may be used in connection with international data transfers.

Section 10 · Third-Party Services

Our store may rely on third-party services including Shopify, payment processors, fulfillment providers, carriers, analytics tools and other technology providers. Such providers may process information under their own privacy terms and legal responsibilities.

Section 11 · Policy Updates

We may update this Privacy Policy to reflect operational, technological, legal or regulatory developments. The current version will be posted on this page together with its updated date.

PRIVACY CONTACT & BUSINESS INFORMATION
XEVAEVEK™
Operated by Shenzhen Hongqite Network Technology Co., Ltd.
Owner / Legal Representative: Wu Huangjing
Email: service@xevaevek.com
Phone: 13049351035
Customer Service Hours: 9:00 AM – 7:00 PM (China Standard Time, UTC+8)
Address: Unit B1602, Building 1, Hudiebao, Kangda'er Garden, Longgang Avenue, Maoye Community, Buji Subdistrict, Longgang District, Shenzhen City